At SkyVistaTrakker Corp., we strive to provide exceptional grooming services and ensure customer satisfaction. If you are not satisfied with the services your pet received, please review our return policy below.

1. Service Satisfaction

If you are not satisfied with the grooming service provided, please contact us within 48 hours of your appointment. We will do our best to address your concerns and may offer the following resolutions:

- Re-grooming: We will offer a complimentary re-grooming session to correct any issues or areas of dissatisfaction.
- Partial Refund: In certain cases, we may offer a partial refund if the re-grooming session does not fully resolve your concerns.

2. Product Returns

If you purchase any pet care products from SkyVistaTrakker Corp. and are not satisfied, please adhere to the following guidelines for returns:

- Return Period: Products can be returned within 14 days of purchase.
- Condition: Products must be returned in their original, unopened packaging and in new condition.
- Receipt: A valid receipt or proof of purchase is required for all returns.

3. Non-Refundable Services

Certain services may be non-refundable, including:

- Specialty Treatments: Treatments that involve customized or specialized care.
- Promotional Offers: Services received under promotional or discounted rates may not be eligible for refunds.

4. Process for Returns and Refunds

To initiate a return or request a refund, please contact us:

SkyVistaTrakker Corp.
1777 Hillsdale Ave
San Jose, CA 95124
+1 408-700-7660
[email protected]

Provide your name, contact information, details of the service or product, and the reason for your dissatisfaction. We will review your request and respond promptly with further instructions.

5. Changes to This Policy

SkyVistaTrakker Corp. reserves the right to modify or update this Return Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services or products constitutes acceptance of the revised policy.

Thank you for choosing SkyVistaTrakker Corp. for your pet grooming needs. We value your business and are committed to ensuring your satisfaction.